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To allow us to provide you with our products and services and to run our business, we collect and process personal information throughout your relationship with us until your product is completed and delivered. We obtain personal information such as your name, contact details and an email address. We do not store or have access to any credit/debit card details after a transaction has been completed. You will have to re-entre or provide your card details each time a new purchase is made with us.
Your information is used to ensure we send you the correct product you ordered. We also use this information in an event we need to contact you regarding your product.
Your information is made up of personal information only. We collect the information in 2 ways:
You have legal rights to control your information and the way we process it. This includes:
Please note that in some case, if you do not agree to the way we process your information, it may not be possible for us to provide you with certain products or services to you.
We will only use and share your information where it is necessary for us to lawfully carry out our business activities. Only employees of Car Seat Covers Direct LTD have access to your information and we practice a “Clear Desk Policy” at night by storing all personal information in secure locations when the office is closed. Customers personal information does not leave our secure office and is only discussed amongst employees only.
We will not share your information with anyone outside of Car Seat Covers Direct except:
Subject to the marketing preferences you have indicated to us, we will send you relevant marketing information (including details of other products or services provided by us which we believe may be of interest to you). If you change you mind about how you would like us to contact you or you no longer wish to receive this information, you can tell us at any time by contacting us via email firstname.lastname@example.org or by telephone between working hours on +44 (0) 2871 811 188.
We retain personal information for up to six years. After such time your details are deleted from our database and any paper copies are shredded. We will only hold onto personal information after this time if there is any special reason.