FAQs

We accept most major credit and debit cards as well as accepting bank transfers and PayPal.

The full details of payment acceptance can see them listed on the bottom of our site. All cheques should be cleared through a bank before we can release the product.

Customer can also phone in and pay over the phone we have card facilities. From outside the UK please arrange the correct currency that is British Sterling or GBP otherwise our web site will not accept your payment respectfully.

Should any product you purchase from car seat covers direct have a manufacturing flaw (e.g. faulty stitching or material damaged on arrival), you are entitled to a full refund or replacment. This is subject to inspection and verification by our quality control department. Should you need to return a product, please contact us by clicking on 'contact us' on the home page.

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No our products are designed to fit over the top of your original seat covers. Only if you are getting a leather retrim will the orginal material on your seats be replaced.

On the cushions of most vehicle seats, our seat covers fasten using elasticated loops, which secure to the underside of the seat via metal hooks. On the uprights/backrest our seat covers slide down over the top of the seat and are secured with either Velcro or elastic tie downs.

We have a range of installation videos showing the process here.

Our seat covers have been designed to provide easy installation for the general public. Please bear in mind as our products are tailored, they will required to pulled in place so give the exact fit, rather than a universal seat cover which can just be thrown on any old way. No specialist tools are required for fitment; just some patience and common sense will see the desired results.

We have a range of installation videos showing the process here.

Yes, our covers are fully tailored to your specific vehicle model and version and will take care of all the safety and comfort features. The products sold by Car seat covers direct are TUV certificated. We do in house testing also for the airbags deployment. Car seat covers direct products are manufactured with the best quality materials and come with a 12 months manufactures guarantee. Should there be a fault with your goods, they can be returned to the company for inspection at the customers cost.

Prices on the website include the cost of your seat covers, headrests, armrests and centre console if your vehicle has one. Stitching and 2 or 3 logos are included depending on the order 2 for cars & 3 for Vans. Map Pockets are an additional extra.

Generally yes, there is no extra charge for having a two colour design or even having two different materials on your seat cover. Only on bespoke special orders may you incur an additional charge.

Our products are specifically tailored to fit only your vehicle and no one else’s. Unlike universal seat covers, which are designed to fit a wide range of vehicles, our tailored seat covers are only designed to fit a specific vehicle and model. Each model will have its own dedicated template created from the original seats and sub templates will also be made to cater for the different trim levels and/or body styles.

We use the latest Gerber technology and Accumark design software to ensure that you the customer receives only the highest possible quality and fitting products. These technologies are also used by some of the most reputable names in the car industry such as Porsche and Bentley, so you can be rest assured that you are getting the best manufacturing techniques available.

No because designing a template for a vehicle is such a time intensive job, it is just not feasible to have templates for all cars. That said we do provide for seat covers for most popular car manufactures and models, and are always currently adding to the list. Should we not have the correct template for your vehicle, we will tell you so and never take payment for an order. If your vehicle is not available, but you would still like seat covers, we may be able to get a template for it. At a cost that would be offset by the customer, please contact us for more details.

No, these are built into our templates; however we do ask that you send images of your seats to us via email (info@carseatcoversdirect.com) this ensures the right seat variant is made for the order.

We do ask that you send images of your seats to us via email (admin@carseatcoversdirect.com) or through WhatsApp on (0044) 7858931394.

This ensures the right seat variant is made for the order, because nowadays with so many different trim options there can be different types of seat within the same model of car.

To do this correctly we ask the images include all the features, buttons, levers and also Vehicle year sometimes we may require images of the car. I cant tell what exact model or trim level my vehicle is.

Yes we can, with years of experience and we have professionals that can identify the correct seats from the images that we ask you to send us.

Please don't hesitate to contact us if you neet more help on Whatsapp: (00 44) 07858931394 - tel: (00 44) 2871811188 or e: admin@carseatcoversdirect.com

When fitted correctly people will not know unless you tell them. This is our whole aim: to create tailored seat covers that look like a retrim but at a fraction of the cost. If they are badly fitted seat covers, they will realize easily.

Yes they do as you can see from the pictures in our Gallery. They are designed to fit/cover the same as the original seats. We have specially designed cut outs to allow for use of the arm rest, isofixs etc that were found on your original seats.

Off the shelf seat covers sold in car accessory outlets are universal, and produced in batches of hundreds if not thousands of sets, and often produced in third world countries. To those kinds of high volume manufactures the impact of transport costs on the price of a set is insignificant to the manufacturer due to high volume.

Our tailored seat covers, which are individually made to each customers individual specifications are designed and cut using the latest and best technology available. Which ensures that you the customer gets the best product available. We manufacture everything in Northern Ireland, and will always choose quality over quantity.

Average turn-around time is approx. 3-5 weeks, this is because the product is tailored to your exact specification. If we require longer due to holidays or an unforeseen reason then we contact you to keep you up to date.

UK & ROI orders are shipped via DPD and are normally delivered within 2-3 days of shipping once the order has been completed in the given time frame.

Shipping times may vary depending on the Courier.

Yes, we ship worldwide cost will be quoted on the day the order is placed.

Once the order has been dispatched, we will send you a tracking number.